Treasure Data
All Systems Operational

About This Site

This is Treasure Data's status page. Our belief: "Trust starts with full transparency".

Web Interface Operational
REST API Operational
REST API (Import) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
REST API Response Time ?
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REST API (Import) Response Time ?
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REST API Error Rates ?
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Web Interface Response Time ?
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Number of Queued Imports ?
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Past Incidents
Oct 24, 2014

No incidents reported today.

Oct 23, 2014

No incidents reported.

Oct 22, 2014

No incidents reported.

Oct 21, 2014
Completed - The scheduled maintenance has been completed.
Oct 21, 20:01 PDT
Verifying - We have completed the databases restart. The API was unreachable from 7:15 PM PDT to 7:19 PM PDT. We have also restarted another database for worker nodes. We're now monitoring the status. We haven't seen any indications of errors for last 20 minutes.
Oct 21, 19:42 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 19:00 PDT
Scheduled - Our infrastructure provider announced that one of our core databases needs to be rebooted at the following time range, to mitigate the potential security risk. We could have 1 - 2 minutes of API access downtime during that time period.

Oct. 21 19:00 PDT - 19:30 PDT

If you're using Teasure Agent / Bulk Loader / JDBC Driver / Java REST API libray, the underlying mechanism does the retry properly.
Oct 21, 10:38 PDT
Resolved - The performance got back to normal already. The system is now operating normally.
Oct 21, 03:49 PDT
Identified - We're observing heavy Cluster workload utilization. Due to this heavy traffic, a couple of our customers are experiencing the Hive job performance degradation. We have already identified the cause, and now trying to mitigate the issue.
Oct 21, 02:05 PDT
Oct 20, 2014

No incidents reported.

Oct 19, 2014

No incidents reported.

Oct 18, 2014

No incidents reported.

Oct 17, 2014

No incidents reported.

Oct 16, 2014

No incidents reported.

Oct 15, 2014
From 2:00PM PDT - 6:05PM PDT, our Presto service produced inconsistent query results because of a change we deployed around 2:00PM PDT.

We have reverted this change and resolved this issue, but users may need to re-run the queries processed during this time. We sincerely apologize for this problem and we want to reassure you that we are continuously working on improving our code deployment process to prevent this type of problems.

Please do not hesitate to contact us via email (support@treasure-data.com) if you have any question or concern.
Oct 15, 20:14 PDT
Oct 14, 2014

No incidents reported.

Oct 13, 2014

No incidents reported.

Oct 12, 2014

No incidents reported.

Oct 11, 2014

No incidents reported.

Oct 10, 2014

No incidents reported.