All Systems Operational

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This is Treasure Data's status page. We believe that trust starts with full transparency.

Web Interface Operational
REST API Operational
REST API (Import) Operational
Event Collector Operational
Presto Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
REST API Response Time ?
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REST API (Import) Response Time ?
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REST API Error Rates ?
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Web Interface Response Time ?
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Number of Queued Imports ?
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Past Incidents
Aug 31, 2015

No incidents reported today.

Aug 30, 2015

No incidents reported.

Aug 29, 2015

No incidents reported.

Aug 28, 2015

No incidents reported.

Aug 27, 2015

No incidents reported.

Aug 26, 2015

No incidents reported.

Aug 25, 2015

No incidents reported.

Aug 24, 2015
Postmortem - Read details
Aug 24, 19:19 PDT
Resolved - After switching back the code at 16:28 PDT, we don't see any further problem. Marked as resolved for now. Our postmortem will be posted soon. We sincerely apologize about this incidents.
Aug 24, 17:38 PDT
Identified - We identified all jobs from 14:44 to 16:28 PDT for people using Presto, and Hadoop1 (not Hadoop2), didn't execute Result Output correctly. Although Jobs were flagged as succeeded, Result Output weren't executed correctly. The changes included the bug. We're contacting affected customers one by one. Again, really sorry about the problem and thank you for your patience.
Aug 24, 17:07 PDT
Investigating - From 14:44 to 16:28 PDT, some jobs flagged as succeeded but the associated Result Output were NOT running. We've switched back the today's deployment. Sorry for the problem, and thank you for your patience.
Aug 24, 16:29 PDT
Aug 23, 2015

No incidents reported.

Aug 22, 2015

No incidents reported.

Aug 21, 2015

No incidents reported.

Aug 20, 2015

No incidents reported.

Aug 19, 2015

No incidents reported.

Aug 18, 2015
Resolved - Web Console performance issue was resolved. The incident was only for Web Console servers so other services like API, imports, query engines, integrations were not affected.
Aug 18, 20:14 PDT
Monitoring - We identified the performance problem. We updated Web Console servers configuration to mitigate the problem.
Aug 18, 20:08 PDT
Update - We confirmed that at some Web Console servers it takes long time to process a request. We're still investigating it.
Aug 18, 19:25 PDT
Investigating - We found that sign-in from Web Console sign is unstable now. Our engineers are investigating.
Aug 18, 19:09 PDT
Resolved - This incident was resolved.
Aug 18, 19:06 PDT
Monitoring - We fixed the cause of this incident. Streaming import delay will be eliminated in several minutes.
Aug 18, 18:52 PDT
Identified - We're observing streaming import delay. We already identified the cause and our engineers are working to resolve the problem.
Aug 18, 18:36 PDT
Aug 17, 2015

No incidents reported.