[US Region] Elevated error rate of CDP Personalization API

Incident Report for Treasure Data

Resolved

There were intermittent Personalization API error rate spikes between 3:24 and 3:50 PDT in US Region. The incident has been resolved and Personalization API is operating normally.

Posted Mar 12, 2019 - 16:29 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 12, 2019 - 16:08 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 12, 2019 - 16:02 PDT

Investigating

We are observing elevated error rate of CDP Personalization API.

Posted Mar 12, 2019 - 15:56 PDT