[All Regions] Temporary Interruption in Premium AI Audit Logs

Incident Report for Treasure Data

Resolved

Services have been restored to normal operations, and all of our systems are reporting healthy once again.

If you observe any lingering issues, please connect with our support team, and we would be happy to help: https://docs.treasuredata.com/articles/#!pd/contacting-treasure-data-support

Posted Nov 04, 2025 - 23:58 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 04, 2025 - 19:55 PST

Investigating

We have encountered a temporary issue with the availability of Premium Audit Logs for Artificial Intelligence services (AI Agent Foundry and Audience Agent) during the period of November 4th 23:19:26 UTC to November 5th 00:57:55 UTC.

While some data during this period may not have been captured, our engineering team is actively investigating the situation. We are taking all necessary steps to restore full service and ensure that all future logs are recorded without issue.

We apologize for any inconvenience this may have caused and will keep you updated on our progress.

Posted Nov 04, 2025 - 19:49 PST

This incident affected: US (REST API), Tokyo (REST API), EU (REST API), Korea (REST API), and AP03 (REST API).