[EU Region] Long queued time of Presto queries
Incident Report for Treasure Data
The incident has been resolved. We found several queries from Presto JDBC drivers were failed due to timeout error. Please rerun your queries if you see such an error message in your queries.
Posted Apr 21, 2020 - 21:35 PDT
A fix has been applied. We will keep monitoring the service state
Posted Apr 21, 2020 - 21:22 PDT
We are applying a fix to resume the processing of queued queries.
Posted Apr 21, 2020 - 21:20 PDT
We are continuing to work on a fix for this issue.
Posted Apr 21, 2020 - 20:55 PDT
We have identified an issue. If you find a query that is in running state for a long time, please retry it. Sorry for the inconvenience.
Posted Apr 21, 2020 - 20:31 PDT
Now new queries are running on a healthy cluster. We still have queued queries. We are working on fixing the issue.
Posted Apr 21, 2020 - 19:39 PDT
The current cluster is partially unhealthy. We are launching a new cluster.
Posted Apr 21, 2020 - 19:14 PDT
We are currently investigating this issue.
Posted Apr 21, 2020 - 18:53 PDT
This incident affected: EU (Presto Query Engine, Presto JDBC/ODBC Gateway).