All Systems Operational

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This is Treasure Data's status page.
We believe that trust starts with full transparency.

Uptime over the past 90 days. View historical uptime.
US ? Operational
90 days ago
99.99 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
99.98 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
99.98 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
100.0 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
100.0 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Insights (beta) ? Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank ? Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 Operational
90 days ago
100.0 % uptime
Today
Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
100.0 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
100.0 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Insights (beta) ? Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank ? Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 Operational
90 days ago
100.0 % uptime
Today
EU ? Operational
90 days ago
99.99 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
100.0 % uptime
Today
CDP API ? Operational
90 days ago
99.97 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
99.98 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
99.98 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Insights (beta) ? Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank ? Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 Operational
90 days ago
100.0 % uptime
Today
Korea ? Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
100.0 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
100.0 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Insights (beta) ? Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank ? Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 Operational
90 days ago
100.0 % uptime
Today
Global ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
AP03 ? Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
CDP API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Ingest API Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 / ACID DWH Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
US - REST API - Response Time ?
Fetching
US - Streaming Import REST API - Response Time ?
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US - Mobile/Javascript REST API - Response Time ?
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US - CDP API - Response Time
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US - CDP Personalization Lookup API - Response Time
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Tokyo - REST API - Response Time ?
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Tokyo - Streaming Import REST API - Response Time ?
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Tokyo - Mobile/Javascript REST API - Response Time ?
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Tokyo - CDP API - Response Time
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EU - REST API - Response Time ?
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EU - Streaming Import REST API - Response Time ?
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EU - Mobile/Javascript REST API - Response Time ?
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EU - CDP API - Response Time
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Korea - REST API - Response Time ?
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Korea - Streaming Import REST API - Response Time ?
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Korea - Mobile/Javascript REST API - Response Time
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Korea - CDP API - Response Time
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AP03 - REST API - Response Time
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AP03 - Streaming Import REST API - Response Time
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AP03 - CDP API - Response Time
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Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
[All Regions] Data Tank 2.0 Management Console Maintenance
Completed - The scheduled security patch has been completed across all sites.

We thank you for your patience and cooperation.
Apr 23, 23:15 PDT
Update - # Data tank 2.0 instance security patch
The security patch to some Data tank 2.0 instances is taking longer than anticipated. We do apologize.

** The ongoing patch will not be causing any availability issues.

# Data tank 2.0 console security patch
- The changes to the datatank console are fully complete and we have verified there are no issues.
Apr 23, 23:03 PDT
Update - Site maintenance is currently in progress.
Apr 23, 22:11 PDT
In progress - We are beginning preparations to carry out the site maintenance.
Apr 23, 21:58 PDT
Scheduled - On 2025-04-25 from 05:00 to 06:00 UTC (2025-04-24 from 22:00 to 23:00 PDT), we will be performing maintenance on the Data Tank 2.0 Management Console.
This maintenance window is required to perform a security update.
Although the maintenance window duration allocated is 1 hour, we expect the management console will become unavailable for no longer than 30 minutes in total.

# Impact

During the maintenance, customers may experience the following:
• Access to Data Tank 2.0 Management Console will be unavailable.

# Data Tank 2.0 core service availability

We want to reiterate that this change *will not* impact the availability of the Data Tank 2.0 core services, only the management console.

# Communication

Beyond this notice, we will provide updates approximately 1 hour before the beginning of the maintenance window, at the start and completion of the operation, and once the verification is completed. At that time, all systems will have returned to full functionality and the scheduled maintenance will be closed.

If you have any question about this maintenance, please feel free to reach out to our Support team at support@treasuredata.com.

We appreciate your understanding in this matter.
Apr 9, 00:42 PDT
[US region] Ingest API - Performance Degradation
Resolved - We have continued our recovery efforts. While the issue has not been fully resolved, the impact is now limited. We are directly contacting affected customers and will continue to provide updates as needed.
As this issue is now affecting only a limited number of customers, we are closing this status page.
We sincerely apologize for the inconvenience this has caused and appreciate your understanding as we continue to support those still impacted.

Thank you for your patience and understanding.
Apr 23, 04:30 PDT
Update - We are continuing to run our recovery operation, and it is progressing. We are monitoring closely and will update in six hours.
Apr 22, 17:44 PDT
Update - Recovery is proceeding and we are continuing to closely monitor the progress. We will have another update in six hours.
Apr 22, 09:39 PDT
Update - We have been monitoring the situation for the past 6 hours. At this time, we are unable to provide an updated estimate for full recovery. We are continuing to monitor closely and are also exploring additional measures to improve recovery performance. We will share another update in approximately 6 hours or sooner if there is any significant development. We apologize for the inconvenience.
Apr 22, 03:15 PDT
Monitoring - We have rolled out a fix and are observing our backlog recovering at a safe rate. We are currently processing a backlog of historical data, which is progressing at a controlled rate. Estimated time to a full recover of all data is approximately 32 hours, and we will be monitoring and provide updates through this process.
Apr 21, 11:59 PDT
Update - We are now attempting to restore the pipeline from a timestamp rather than a checkpoint. There is no risk of user data loss. Downstream systems may observe duplicate events from the affected time window, and this will be limited in scope.
Apr 21, 10:43 PDT
Identified - We have applied a fix and are observing it.

We have identified a window between Thursday 3AM UTC and 11AM Monday UTC where data was not being processed. We have implemented a remediation and new incoming data is not impacted. We are actively working to resume sending of this data, which will arrive out of order along with new incoming data.
Apr 21, 09:40 PDT
Update - We are continuing to investigate this issue.
Apr 21, 09:25 PDT
Investigating - Our Ingest API is experiencing a performance issue. We are investigating the cause.
Apr 21, 09:10 PDT
Apr 22, 2025
Apr 21, 2025
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
[Tokyo Region] Performance Issue of Trino service
Resolved - This incident has been resolved.
Apr 15, 03:27 PDT
Monitoring - We are observing recovery. We continue to monitor for full recovery.
Apr 15, 01:48 PDT
Identified - The root cause has been identified and we are applying the fix.
Apr 15, 01:09 PDT
Investigating - Our Trino service is experiencing an issue. We are investigating the cause.
Apr 15, 00:55 PDT
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

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