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Uptime over the past 90 days. View historical uptime.
US ? Operational
90 days ago
99.99 % uptime
Today
Web Interface Operational
90 days ago
99.94 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
100.0 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
99.97 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
99.97 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Insights (beta) ? Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank ? Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Tokyo ? Operational
90 days ago
99.99 % uptime
Today
Web Interface Operational
90 days ago
99.94 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
99.98 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
99.97 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
99.97 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Insights (beta) ? Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank ? Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
EU ? Operational
90 days ago
99.99 % uptime
Today
Web Interface Operational
90 days ago
99.94 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
99.99 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
100.0 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
99.97 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
99.97 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Insights (beta) ? Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank ? Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Korea ? Operational
90 days ago
99.99 % uptime
Today
Web Interface Operational
90 days ago
99.94 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
100.0 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
99.97 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
99.97 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Insights (beta) ? Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank ? Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Global ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
AP03 ? Operational
90 days ago
99.99 % uptime
Today
Web Interface Operational
90 days ago
99.94 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
99.98 % uptime
Today
CDP API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API Operational
90 days ago
99.97 % uptime
Today
CDP Personalization - Ingest API Operational
90 days ago
99.97 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
US - REST API - Response Time ?
Fetching
US - Streaming Import REST API - Response Time ?
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US - Mobile/Javascript REST API - Response Time ?
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US - CDP API - Response Time
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US - CDP Personalization Lookup API - Response Time
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Tokyo - REST API - Response Time ?
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Tokyo - Streaming Import REST API - Response Time ?
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Tokyo - Mobile/Javascript REST API - Response Time ?
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Tokyo - CDP API - Response Time
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EU - REST API - Response Time ?
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EU - Streaming Import REST API - Response Time ?
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EU - Mobile/Javascript REST API - Response Time ?
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EU - CDP API - Response Time
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Korea - REST API - Response Time ?
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Korea - Streaming Import REST API - Response Time ?
Fetching
Korea - Mobile/Javascript REST API - Response Time
Fetching
Korea - CDP API - Response Time
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AP03 - REST API - Response Time
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AP03 - Streaming Import REST API - Response Time
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AP03 - CDP API - Response Time
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Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
[All Regions] Elevated error rate for CDP KVS
Resolved - We would like to inform you that the issue has been fully resolved.

Incident Impact Details:
- Profiles API experienced an increased frequency of errors and timeouts.
- The latest logs were not reflected in real-time segments.

Incident Impact Time by Region:
us:
- Start: November 13, 04:14 UTC
- End: November 13, 08:55 UTC

aws-tokyo:
- Start: November 13, 04:14 UTC
- End: November 13, 08:54 UTC

eu01:
- Start: November 13, 04:17 UTC
- End: November 13, 08:51 UTC

ap02
- Start: November 13, 04:15 UTC
- End: November 13, 09:01 UTC

ap03
- Start: November 13, 04:17 UTC
- End: November 13, 08:52 UTC

We apologize for any inconvenience this may have caused and thank you for your patience and understanding.
Nov 13, 02:16 PST
Monitoring - Through our investigation, we identified the cause of the issue as a recent release operation. We have reverted all changes from this release, and normal functionality has been restored. Our team is closely monitoring the system to ensure continued stability.
Nov 13, 01:17 PST
Investigating - Since approximately 4:00 UTC, we have been experiencing an issue with requests to CDP KVS, which may be affecting Profiles API functionality, causing delays in KVS data synchronization and updates to real-time segment information. Our team is actively investigating and working to resolve the issue as quickly as possible.

Please note that Realtime 2.0 is not affected.
Nov 12, 23:09 PST
Nov 12, 2024
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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