All Systems Operational

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This is Treasure Data's status page.
We believe that trust starts with full transparency.

US ? Operational
90 days ago
99.87 % uptime
Today
Web Interface Operational
90 days ago
99.73 % uptime
Today
REST API Operational
90 days ago
99.95 % uptime
Today
Streaming Import REST API Operational
90 days ago
99.79 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
99.79 % uptime
Today
Data Connector Integrations Operational
90 days ago
99.79 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
99.79 % uptime
Today
Presto Query Engine Operational
90 days ago
99.79 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
99.79 % uptime
Today
Workflow ? Operational
90 days ago
99.75 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
99.79 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
99.79 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank ? Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 Operational
90 days ago
100.0 % uptime
Today
Tokyo ? Operational
90 days ago
99.95 % uptime
Today
Web Interface Operational
90 days ago
99.73 % uptime
Today
REST API Operational
90 days ago
99.95 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
99.95 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
99.8 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
99.79 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank ? Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 Operational
90 days ago
100.0 % uptime
Today
EU ? Operational
90 days ago
99.95 % uptime
Today
Web Interface Operational
90 days ago
99.73 % uptime
Today
REST API Operational
90 days ago
99.95 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
99.95 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
99.79 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
99.79 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank ? Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 Operational
90 days ago
100.0 % uptime
Today
Korea ? Operational
90 days ago
99.95 % uptime
Today
Web Interface Operational
90 days ago
99.73 % uptime
Today
REST API Operational
90 days ago
99.95 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
99.95 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
99.79 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
99.79 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank ? Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 Operational
90 days ago
100.0 % uptime
Today
AP03 ? Operational
90 days ago
99.94 % uptime
Today
Web Interface Operational
90 days ago
99.73 % uptime
Today
REST API Operational
90 days ago
99.95 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
99.95 % uptime
Today
CDP API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API Operational
90 days ago
99.79 % uptime
Today
CDP Personalization - Ingest API Operational
90 days ago
99.79 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 / ACID DWH Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[US/Korea/EU Regions] DataTank 2.0 maintenance Nov 11, 2025 19:00-23:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Nov 05, 2025 - 01:49 PST
Update - We will be undergoing scheduled maintenance during this time.
Oct 12, 2025 - 23:46 PDT
Scheduled - We are pleased to inform you that we will upgrade our DataTank 2.0 PostgreSQL database engine to version 14.18. This upgrade is part of our commitment to maintaining the highest levels of performance, security, and reliability for your data.

*Key benefits of upgrading to version 14.18:
- Enhanced performance: Improvements that boost query efficiency and overall system responsiveness.
- Increased security: Security patches and updates to protect your data
- New features: access to new features and functionalities of PostgreSQL

*Upgrade details:
- Expected Downtime: 10 minutes for your instance
We aim to make this transition as smooth as possible. Our team will be monitoring the process closely to ensure minimal disruption. If you have any questions or concerns, please don’t hesitate to contact our support team.

During the maintenance window, the databases will experience a short failover within 120 seconds, after which the respective systems are expected to recover in approximately 10 minutes. During the failover period, customers will observe that the DataTank 2.0 database system might not function properly

Oct 12, 2025 - 23:46 PDT

[Tokyo/AP03 Regions] DataTank 2.0 maintenance Nov 17, 2025 19:00-22:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Nov 05, 2025 - 01:54 PST
Scheduled - We are pleased to inform you that we will upgrade our DataTank 2.0 PostgreSQL database engine to version 14.18. This upgrade is part of our commitment to maintaining the highest levels of performance, security, and reliability for your data.

*Key benefits of upgrading to version 14.18:
- Enhanced performance: Improvements that boost query efficiency and overall system responsiveness.
- Increased security: Security patches and updates to protect your data
- New features: access to new features and functionalities of PostgreSQL

*Upgrade details:
- Expected Downtime: 10 minutes per instance.
We aim to make this transition as smooth as possible. Our team will be monitoring the process closely to ensure minimal disruption. If you have any questions or concerns, please don’t hesitate to contact our support team.

During the maintenance window, the databases will experience a short failover within 120 seconds, after which the respective systems are expected to recover in approximately 10 minutes. During the failover period, customers will observe that the DataTank 2.0 database system might not function properly

Oct 12, 2025 - 23:53 PDT

[All Regions] PrecisionML Database Maintenance Nov 25, 2025 05:00-06:00 PST

On November 25th, 2025, from 12:00-13:00 UTC, the databases supporting PrecisionML will undergo a short maintenance period. We'll be upgrading the databases supporting the PrecisionML feature of the Treasure Data Platform. This upgrade is necessary to apply the latest available performance and security patches.

During the maintenance window, customers may experience momentary failures or have PrecisionML runs not created or executed. Any failures will be automatically retried from Treasure Workflow, and no customer action is required to ensure all runs complete.

# Communication

Beyond this notice, we will provide updates approximately 1 hour before the beginning of the maintenance window, at the start and completion of the operation, and once verification is complete. At that time, all systems will have returned to full functionality, and the Scheduled Maintenance will be closed.

If you have any questions or concerns about this maintenance, please feel free to reach out to our Support team at support@treasure-data.com.

Posted on Oct 28, 2025 - 10:00 PDT

[All Regions] Database maintenance for AI Agent Foundry Dec 2, 2025 23:00 - Dec 3, 2025 02:00 PST

On December 3rd, 2025 from 06:00-09:00 UTC, the databases supporting our AI Agent Foundry will undergo a short maintenance. This maintenance is required to apply upgrades, security patches, and performance improvements to our databases.

We'll be updating regions by the following schedule:

06:00-07:00 UTC (02:00-03:00 EST) - US Region
07:00-08:00 UTC (07:00-08:00 GMT) - EU Region
08:00-09:00 UTC (17:00-18:00 JST) - Japan Region

During the maintenance window, the backend databases supporting the AI Agent Foundry and Foundry Workspace on Treasure Data Platform will undergo a version upgrade. Customers will experience failures:

* Requests to the APIs for AI will receive HTTP 5XX errors.
* Chat and conversation requests with LLM models will fail.

Please retry any failed requests after the maintenance period is complete.

Beyond this notice, we will provide updates approximately one hour before the maintenance window begins, at the start and completion of the operation, and once verification is complete. At that time, all systems will have returned to full functionality, and the Scheduled Maintenance will be closed.

If you have any questions or concerns about this maintenance, please feel free to reach out to our Support team at support@treasure-data.com.

Posted on Oct 30, 2025 - 17:30 PDT
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Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025
Resolved - Services have been restored to normal operations, and all of our systems are reporting healthy once again.

If you observe any lingering issues, please connect with our support team, and we would be happy to help: https://docs.treasuredata.com/articles/#!pd/contacting-treasure-data-support

Nov 4, 23:58 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 19:55 PST
Investigating - We have encountered a temporary issue with the availability of Premium Audit Logs for Artificial Intelligence services (AI Agent Foundry and Audience Agent) during the period of November 4th 23:19:26 UTC to November 5th 00:57:55 UTC.

While some data during this period may not have been captured, our engineering team is actively investigating the situation. We are taking all necessary steps to restore full service and ensure that all future logs are recorded without issue.

We apologize for any inconvenience this may have caused and will keep you updated on our progress.

Nov 4, 19:49 PST
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.