[US Region] Intermittent Presto query failure

Incident Report for Treasure Data

Resolved

This incident has been resolved.

Posted Apr 20, 2020 - 11:31 PDT

Update

Some queries failed during 9:54 am - 10:45am (PDT) with the error message : "Insufficient active worker nodes. Waited 5.00m for at least 1 workers, but only 0 workers are active".

Posted Apr 20, 2020 - 11:25 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 20, 2020 - 11:09 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 20, 2020 - 11:08 PDT

Investigating

We are currently investigating the issue.

Posted Apr 20, 2020 - 10:52 PDT

This incident affected: US (Presto Query Engine, Presto JDBC/ODBC Gateway).