Treasure Data Status

All Systems Operational

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This is Treasure Data's status page.
We believe that trust starts with full transparency.

US Operational

Web Interface Operational

REST API Operational

Streaming Import REST API Operational

Mobile/Javascript REST API Operational

Data Connector Integrations Operational

Hadoop / Hive Query Engine Operational

Presto Query Engine Operational

Presto ODBC Gateway Operational

Tokyo Operational

Web Interface Operational

REST API Operational

Streaming Import REST API Operational

Mobile/Javascript REST API Operational

Data Connector Integrations Operational

Hadoop / Hive Query Engine Operational

Presto Engine Query Engine Operational

Presto ODBC Gateway Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

US - REST API - Response Time

Fetching

US - REST API - Error Rates

Fetching

US - Streaming Import REST API - Response Time

Fetching

US - Queued Streaming Import requests

Fetching

US - Mobile/Javascript REST API - Response Time

Fetching

US - Web Interface - Response Time

Fetching

Tokyo - REST API - Response Time

Fetching

Tokyo - Streaming Import REST API - Response Time

Fetching

Tokyo - Queued Streaming Import requests

Fetching

Tokyo - Web Interface - Response Time

Fetching

Past Incidents

Jul 25, 2017

No incidents reported today.

Jul 24, 2017

Unable to Use Presto Query Engine

Postmortem - Read details
Jul 24, 17:03 PDT

Resolved - The problem was resolved.

The direct cause was a critical bug of our internal account management system. When we changed the feature flag for the specific customer, the account management system unexpectedly deleted the Presto flag itself, rather than just removing the feature flag from the customer.

We will publish the more detailed post mortem as soon as possible.
Jul 24, 03:27 PDT

Monitoring - We've fixed the feature flag system. Now all the Presto cluster started processing the query.
Jul 24, 03:13 PDT

Identified - We have identified that our internal feature flag system, which is managing which users have an access to what features, unexpectedly removed the access to Presto cluster. We're working on fixing the feature flags for existing customers.
Jul 24, 03:04 PDT

Investigating - We observing a degradation in performance of our main presto cluster.
Currently we are investigating the cause.
Jul 24, 02:51 PDT

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.

Jul 11, 2017

No incidents reported.