All Systems Operational

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Uptime over the past 90 days. View historical uptime.
US ? Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
100.0 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
100.0 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Tokyo ? Operational
90 days ago
99.99 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
100.0 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
99.97 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
99.97 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
EU ? Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
100.0 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
100.0 % uptime
Today
Data Access API (beta) ? Operational
90 days ago
100.0 % uptime
Today
Global ? Operational
90 days ago
99.98 % uptime
Today
Reporting ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
US - REST API - Response Time ?
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US - Streaming Import REST API - Response Time ?
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US - Queued Streaming Import requests ?
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US - Mobile/Javascript REST API - Response Time ?
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US - Web Interface - Response Time ?
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Tokyo - REST API - Response Time ?
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Tokyo - Streaming Import REST API - Response Time ?
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Tokyo - Queued Streaming Import requests ?
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Tokyo - Web Interface - Response Time ?
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EU - REST API - Response Time ?
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EU - Streaming Import REST API - Response Time ?
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EU - Queued Streaming Import requests ?
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EU - Web Interface - Response Time ?
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US - CDP API - Response Time
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Tokyo - CDP API - Response Time
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EU - CDP API - Response Time
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US - CDP Personalization Lookup API - Response Time
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Tokyo - CDP Personalization Lookup API - Response Time
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EU - CDP Personalization Lookup API - Response Time
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US - CDP Personalization Ingest API - Response Time
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Tokyo - CDP Personalization Ingest API - Response Time
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EU - CDP Personalization Ingest API - Response Time
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Past Incidents
Jan 17, 2020

No incidents reported today.

Jan 16, 2020
[All Region] System notification will not be delivered
Completed - The scheduled maintenance has been completed.
Jan 16, 22:52 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 9, 01:08 PST
Scheduled - On Saturday, January 11, 2020 from 22:00 to 04:00 PST (07:00 to 13:00 CET/ 15:00 to 21:00 JST) Email delivery will be temporarily stopped due to the scheduled maintenance downtime of our mail delivery provider.

During this time, all emails sent by us will not be delivered. Examples of such emails are job failure notification, scheduled job failure notification, and so on. And also below operations can’t be succeeded until the maintenance is finished.
* Password reset
* Deleting a user with transition API key

Note that “mail>” operator on Treasure Workflow will not be affected. However any email notifications from Workflow such as sending error message will be retried internally, then it causes Workflow task requires extra time to finish (2 or 3 minutes longer than usual).

If you have any questions or concerns, please feel free to reach out to our Support team at support@treasuredata.com.
Jan 9, 01:04 PST
Jan 15, 2020

No incidents reported.

Jan 14, 2020
CDP Personalization - Degraded Performance in the Tokyo Region
Resolved - The incident has been resolved. CDP Personalization is now responding to both new events and Lookup requests.
Jan 14, 07:59 PST
Monitoring - We have applied a fix to the issue, and CDP KVS provisionally seems to be responding to both new events and Lookup requests. We will continue to monitor the service.
Jan 14, 07:51 PST
Investigating - We have received alerts indicating that the CDP Personalization API is neither receiving events nor responding to Lookup requests in the Tokyo regions. Our team has identified the cause of the incident and is preparing a remediation.
Jan 14, 07:30 PST
Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020
Streaming Import delay for 1 hour
Resolved - From 10am PST to 11am PST on Jan 10th, Streaming Import has been delayed up to 16min. The incident was resolved already.
Jan 10, 11:52 PST
Jan 9, 2020

No incidents reported.

Jan 8, 2020
[All Regions] Treasure Reporting is unavailable
Resolved - Treasure Reporting has been up and running and stable for the past 30 minutes.
This incident is now resolved.
Jan 8, 19:21 PST
Monitoring - The application was restarted and it's now able to process requests again.
We will monitor the status for around 30 minutes before resolving the incident.
Jan 8, 18:38 PST
Identified - The problem has been identified and a fix will be applied over the next 15 minutes.
Jan 8, 18:36 PST
Investigating - Now Treasure Reporting is unavailable, we are working on recovering it.
Jan 8, 17:24 PST
Jan 7, 2020

No incidents reported.

Jan 6, 2020
[US Region] Data connector jobs are delayed
Resolved - This incident has been resolved.
Jan 6, 04:24 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 6, 02:35 PST
Update - We are continuing to investigate this issue.
Jan 6, 02:24 PST
Investigating - We see that several Data Connector jobs are staying queued, and less jobs start running than the upper limit. We are now investigating the issue.
Jan 6, 01:15 PST
Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.

Jan 3, 2020

No incidents reported.

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