All Systems Operational

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Uptime over the past 90 days. View historical uptime.
US ? Operational
90 days ago
99.95 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
99.99 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
100.0 % uptime
Today
CDP API ? Operational
90 days ago
99.86 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
99.79 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
99.79 % uptime
Today
Tokyo ? Operational
90 days ago
99.99 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
99.99 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
99.9 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
100.0 % uptime
Today
EU ? Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
100.0 % uptime
Today
CDP API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API ? Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Ingest API ? Operational
90 days ago
100.0 % uptime
Today
Global ? Operational
90 days ago
99.81 % uptime
Today
Reporting ? Operational
90 days ago
99.81 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
US - REST API - Response Time ?
Fetching
US - REST API - Error Rates ?
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US - Streaming Import REST API - Response Time ?
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US - Queued Streaming Import requests ?
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US - Mobile/Javascript REST API - Response Time ?
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US - Web Interface - Response Time ?
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Tokyo - REST API - Response Time ?
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Tokyo - Streaming Import REST API - Response Time ?
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Tokyo - Queued Streaming Import requests ?
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Tokyo - Web Interface - Response Time ?
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EU - REST API - Response Time ?
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EU - Streaming Import REST API - Response Time ?
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EU - Queued Streaming Import requests ?
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EU - Web Interface - Response Time ?
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US - CDP API - Response Time
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Tokyo - CDP API - Response Time
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EU - CDP API - Response Time
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US - CDP Personalization Lookup API - Response Time
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Tokyo - CDP Personalization Lookup API - Response Time
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EU - CDP Personalization Lookup API - Response Time
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US - CDP Personalization Ingest API - Response Time
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Tokyo - CDP Personalization Ingest API - Response Time
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EU - CDP Personalization Ingest API - Response Time
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Past Incidents
Aug 18, 2019

No incidents reported today.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019
[US Region] Degraded Streaming import performance
Resolved - A temporary storage degradation issue has been identified and resolved.
Aug 10, 14:35 PDT
Update - We have identified a performance degradation in one of our metadata storage systems, working to resolve.
Aug 10, 14:27 PDT
Investigating - We are observing Streaming import processing slowdown.
Aug 10, 14:22 PDT
Aug 9, 2019

No incidents reported.

Aug 8, 2019
[Tokyo Region] Presto Job Authentication Failure
Resolved - During 14:56 JST to 15:29 JST, we observed the following 2 Presto errors:
- Access Denied: Authentication Failure
- [AUTHENTICATION_FAILURE] [401:Unauthorized] API request to ...

Please rerun your failure jobs.
We'll send email to owners of the affected jobs.
We're sincerely sorry for causing this trouble
Aug 8, 00:06 PDT
Monitoring - We rollbacked API component
Aug 7, 23:35 PDT
Identified - We observed that error rate of Presto job increases due to `Access Denied: Authentication Failure`.
We're applying the fix, it will be fixed shortly.
Aug 7, 23:30 PDT
Aug 7, 2019
[US Region] Job Queuing Issue
Resolved - The issue has been resolved. Our metadata system is working normally.
Aug 7, 22:04 PDT
Monitoring - The metadata system is now recovered. We are continuing to monitor.
Aug 7, 21:56 PDT
Identified - We've found performance degradation of our partition metadata system. It caused delay of data import and query processing. We are now working on fixing the issue.
Aug 7, 21:35 PDT
Investigating - We have an increased number of queued jobs and delay of data import. We are now investigating the cause.
Aug 7, 21:31 PDT
Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.

Aug 4, 2019

No incidents reported.

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