All Systems Operational

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This is Treasure Data's status page.
We believe that trust starts with full transparency.

US Operational
90 days ago
99.99 % uptime
Today
Web Interface   Operational
90 days ago
100.0 % uptime
Today
REST API   Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API   Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API   Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations   Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine   Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine   Operational
90 days ago
99.99 % uptime
Today
Presto JDBC/ODBC Gateway   Operational
90 days ago
99.99 % uptime
Today
Workflow   ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Operational
90 days ago
100.0 % uptime
Today
Web Interface   Operational
90 days ago
100.0 % uptime
Today
REST API   Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API   Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API   Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations   Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine   Operational
90 days ago
100.0 % uptime
Today
Presto Engine Query Engine   Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway   Operational
90 days ago
100.0 % uptime
Today
Workflow   ? Operational
90 days ago
100.0 % uptime
Today
Global Operational
90 days ago
100.0 % uptime
Today
Reporting   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
US - REST API - Response Time ?
Fetching
US - REST API - Error Rates ?
Fetching
US - Streaming Import REST API - Response Time ?
Fetching
US - Queued Streaming Import requests ?
Fetching
US - Mobile/Javascript REST API - Response Time ?
Fetching
US - Web Interface - Response Time ?
Fetching
Tokyo - REST API - Response Time ?
Fetching
Tokyo - Streaming Import REST API - Response Time ?
Fetching
Tokyo - Queued Streaming Import requests ?
Fetching
Tokyo - Web Interface - Response Time ?
Fetching
Past Incidents
Jul 18, 2018

No incidents reported today.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018
Completed - The scheduled maintenance has been completed.
Jul 7, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 18:00 PDT
Scheduled - On Sunday, July 8, 2018 from 10:00 to 10:30AM JST, the database supporting job execution will undergo a brief maintenance period. This maintenance is mandated by our infrastructure provider for upgrades to the underlying systems.

This maintenance event was rescheduled from the one previously announced for July 5, 2018.

Impact
The failover is expected to last approximately 60 seconds with the following impact:

Streaming import: no impact.
Query execution:
- Running jobs: approximately 60 second execution delay. Full recovery after DB comes back online.
- New jobs: Console and API clients will receive HTTP 500 status code errors or similar. The TD CLI (https://toolbelt.treasuredata.com) will automatically retries these requests.
- Scheduled and Workflow jobs: approximately 60 second execution delay. Full recovery after DB comes back online.

Beyond this notice, we will provide updates approximately 1 hour before the beginning of the upgrade window, at the start and completion of the operation, and once the verification is completed. At that time, all systems will have returned to full functionality and this Scheduled Maintenance will be closed.

If you have any questions or concerns about this maintenance, please feel free to reach out to our Support team at support@treasuredata.com.
Jul 5, 20:50 PDT
Jul 6, 2018
Resolved - REST APIs are operating normally after 11:10 UTC. This incident was resolved.

From 10:30 UTC to 11:10 UTC, REST API showed elevated error rate. We provisioned additional processing capacity as remediation. Presto API and Personalization API also showed elevated error rate during that time caused by authentication error from REST API.
Jul 6, 04:23 PDT
Monitoring - REST APIs are operating normally. We're monitoring the API performance continusly.
Jul 6, 04:14 PDT
Identified - We adjusted API server capacity and additional resource was provisioned.
Jul 6, 04:07 PDT
Update - We are continuing to investigate this issue.
Jul 6, 03:58 PDT
Update - We are continuing to investigate this issue.
Jul 6, 03:57 PDT
Investigating - We are observing high API error rate from 10:26 UTC
Jul 6, 03:46 PDT
Jul 5, 2018

No incidents reported.

Jul 4, 2018
Completed - We regret to inform you of a scheduling mistake on our part. This maintenance window was scheduled to occur 24 hours later than initially announced, with the same limited effects as previously noted. We have tentatively rescheduled this maintenance for 1000-1030 JST, Sunday July 8, 2018 and will follow up with any further changes.

Please accept our sincere apologies for the error and inconvenience.
Jul 4, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 11:01 PDT
Scheduled - On Thursday, July 5, 2018 from 3:00 to 3:30AM JST, the database supporting job execution will undergo a brief maintenance period. This maintenance is mandated by our infrastructure provider for upgrades to the underlying systems.

Impact
The failover is expected to last approximately 60 seconds with the following impacts:

* Streaming import: no impact.
* Query execution:
** Running jobs: approximately 60 second execution delay. Full recovery after DB comes back online.
** New jobs: Console and API clients will receive HTTP 500 status code errors or similar.
** Scheduled and Workflow jobs: approximately 60 second execution delay. Full recovery after DB comes back online.

Beyond this notice, we will provide updates approximately 1 hour before the beginning of the upgrade window, at the start and completion of the operation, and once the verification is completed. At that time, all systems will have returned to full functionality and this Scheduled Maintenance will be closed.

If you have any questions or concerns about this maintenance, please feel free to reach out to our Support team at support@treasuredata.com.
Jun 13, 18:27 PDT