All Systems Operational

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This is Treasure Data's status page.
We believe that trust starts with full transparency.

US Operational
Web Interface Operational
REST API Operational
Streaming Import REST API Operational
Mobile/Javascript REST API Operational
Data Connector Integrations Operational
Hadoop / Hive Query Engine Operational
Presto Query Engine Operational
Presto ODBC Gateway Operational
Tokyo Operational
Web Interface Operational
REST API Operational
Streaming Import REST API Operational
Mobile/Javascript REST API Operational
Data Connector Integrations Operational
Hadoop / Hive Query Engine Operational
Presto Engine Query Engine Operational
Presto ODBC Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
US - REST API - Response Time ?
Fetching
US - REST API - Error Rates ?
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US - Streaming Import REST API - Response Time ?
Fetching
US - Queued Streaming Import requests ?
Fetching
US - Mobile/Javascript REST API - Response Time ?
Fetching
US - Web Interface - Response Time ?
Fetching
Tokyo - REST API - Response Time ?
Fetching
Tokyo - Streaming Import REST API - Response Time ?
Fetching
Tokyo - Queued Streaming Import requests ?
Fetching
Tokyo - Web Interface - Response Time ?
Fetching
Past Incidents
Jul 25, 2017

No incidents reported today.

Jul 24, 2017
Postmortem - Read details
Jul 24, 17:03 PDT
Resolved - The problem was resolved.

The direct cause was a critical bug of our internal account management system. When we changed the feature flag for the specific customer, the account management system unexpectedly deleted the Presto flag itself, rather than just removing the feature flag from the customer.

We will publish the more detailed post mortem as soon as possible.
Jul 24, 03:27 PDT
Monitoring - We've fixed the feature flag system. Now all the Presto cluster started processing the query.
Jul 24, 03:13 PDT
Identified - We have identified that our internal feature flag system, which is managing which users have an access to what features, unexpectedly removed the access to Presto cluster. We're working on fixing the feature flags for existing customers.
Jul 24, 03:04 PDT
Investigating - We observing a degradation in performance of our main presto cluster.
Currently we are investigating the cause.
Jul 24, 02:51 PDT
Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.

Jul 11, 2017

No incidents reported.