Treasure Data Status

All Systems Operational

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This is Treasure Data's status page.
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Uptime over the past 90 days. View historical uptime.

US Operational

90 days ago

99.99 % uptime

Today

Web Interface Operational

90 days ago

100.0 % uptime

Today

REST API Operational

90 days ago

100.0 % uptime

Today

Streaming Import REST API Operational

90 days ago

100.0 % uptime

Today

Mobile/Javascript REST API Operational

90 days ago

100.0 % uptime

Today

Data Connector Integrations Operational

90 days ago

100.0 % uptime

Today

Hadoop / Hive Query Engine Operational

90 days ago

100.0 % uptime

Today

Presto Query Engine Operational

90 days ago

99.99 % uptime

Today

Presto JDBC/ODBC Gateway Operational

90 days ago

99.99 % uptime

Today

Workflow Operational

90 days ago

100.0 % uptime

Today

Tokyo Operational

90 days ago

100.0 % uptime

Today

Web Interface Operational

90 days ago

100.0 % uptime

Today

REST API Operational

90 days ago

100.0 % uptime

Today

Streaming Import REST API Operational

90 days ago

100.0 % uptime

Today

Mobile/Javascript REST API Operational

90 days ago

100.0 % uptime

Today

Data Connector Integrations Operational

90 days ago

100.0 % uptime

Today

Hadoop / Hive Query Engine Operational

90 days ago

100.0 % uptime

Today

Presto Engine Query Engine Operational

90 days ago

100.0 % uptime

Today

Presto JDBC/ODBC Gateway Operational

90 days ago

100.0 % uptime

Today

Workflow Operational

90 days ago

100.0 % uptime

Today

Global Operational

90 days ago

100.0 % uptime

Today

Reporting Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

US - REST API - Response Time

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US - REST API - Error Rates

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US - Streaming Import REST API - Response Time

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US - Queued Streaming Import requests

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US - Mobile/Javascript REST API - Response Time

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US - Web Interface - Response Time

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Tokyo - REST API - Response Time

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Tokyo - Streaming Import REST API - Response Time

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Tokyo - Queued Streaming Import requests

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Tokyo - Web Interface - Response Time

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Past Incidents

Jul 18, 2018

No incidents reported today.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

[Scheduled] [Tokyo Region] Job Queue Database Maintenance

Completed - The scheduled maintenance has been completed.
Jul 7, 18:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 18:00 PDT

Scheduled - On Sunday, July 8, 2018 from 10:00 to 10:30AM JST, the database supporting job execution will undergo a brief maintenance period. This maintenance is mandated by our infrastructure provider for upgrades to the underlying systems.

This maintenance event was rescheduled from the one previously announced for July 5, 2018.

Impact
The failover is expected to last approximately 60 seconds with the following impact:

Streaming import: no impact.
Query execution:
- Running jobs: approximately 60 second execution delay. Full recovery after DB comes back online.
- New jobs: Console and API clients will receive HTTP 500 status code errors or similar. The TD CLI (https://toolbelt.treasuredata.com) will automatically retries these requests.
- Scheduled and Workflow jobs: approximately 60 second execution delay. Full recovery after DB comes back online.

Beyond this notice, we will provide updates approximately 1 hour before the beginning of the upgrade window, at the start and completion of the operation, and once the verification is completed. At that time, all systems will have returned to full functionality and this Scheduled Maintenance will be closed.

If you have any questions or concerns about this maintenance, please feel free to reach out to our Support team at support@treasuredata.com.
Jul 5, 20:50 PDT

Jul 6, 2018

[AWS US] API elevated error rate

Resolved - REST APIs are operating normally after 11:10 UTC. This incident was resolved.

From 10:30 UTC to 11:10 UTC, REST API showed elevated error rate. We provisioned additional processing capacity as remediation. Presto API and Personalization API also showed elevated error rate during that time caused by authentication error from REST API.
Jul 6, 04:23 PDT

Monitoring - REST APIs are operating normally. We're monitoring the API performance continusly.
Jul 6, 04:14 PDT

Identified - We adjusted API server capacity and additional resource was provisioned.
Jul 6, 04:07 PDT

Update - We are continuing to investigate this issue.
Jul 6, 03:58 PDT

Update - We are continuing to investigate this issue.
Jul 6, 03:57 PDT

Investigating - We are observing high API error rate from 10:26 UTC
Jul 6, 03:46 PDT

Jul 5, 2018

No incidents reported.

Jul 4, 2018

[Tokyo Region] Job Queue Database Maintenance

Completed - We regret to inform you of a scheduling mistake on our part. This maintenance window was scheduled to occur 24 hours later than initially announced, with the same limited effects as previously noted. We have tentatively rescheduled this maintenance for 1000-1030 JST, Sunday July 8, 2018 and will follow up with any further changes.

Please accept our sincere apologies for the error and inconvenience.
Jul 4, 11:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 11:01 PDT

Scheduled - On Thursday, July 5, 2018 from 3:00 to 3:30AM JST, the database supporting job execution will undergo a brief maintenance period. This maintenance is mandated by our infrastructure provider for upgrades to the underlying systems.

Impact
The failover is expected to last approximately 60 seconds with the following impacts:

* Streaming import: no impact.
* Query execution:
** Running jobs: approximately 60 second execution delay. Full recovery after DB comes back online.
** New jobs: Console and API clients will receive HTTP 500 status code errors or similar.
** Scheduled and Workflow jobs: approximately 60 second execution delay. Full recovery after DB comes back online.

Beyond this notice, we will provide updates approximately 1 hour before the beginning of the upgrade window, at the start and completion of the operation, and once the verification is completed. At that time, all systems will have returned to full functionality and this Scheduled Maintenance will be closed.

If you have any questions or concerns about this maintenance, please feel free to reach out to our Support team at support@treasuredata.com.
Jun 13, 18:27 PDT