Monitoring - We have rolled out a fix and are observing our backlog recovering at a safe rate. We are currently processing a backlog of historical data, which is progressing at a controlled rate. Estimated time to a full recover of all data is approximately 32 hours, and we will be monitoring and provide updates through this process.
Apr 21, 2025 - 11:59 PDT
Apr 21, 2025 - 11:59 PDT
Update - We are now attempting to restore the pipeline from a timestamp rather than a checkpoint. There is no risk of user data loss. Downstream systems may observe duplicate events from the affected time window, and this will be limited in scope.
Apr 21, 2025 - 10:43 PDT
Apr 21, 2025 - 10:43 PDT
Identified - We have applied a fix and are observing it.
We have identified a window between Thursday 3AM UTC and 11AM Monday UTC where data was not being processed. We have implemented a remediation and new incoming data is not impacted. We are actively working to resume sending of this data, which will arrive out of order along with new incoming data.
Apr 21, 2025 - 09:40 PDT
We have identified a window between Thursday 3AM UTC and 11AM Monday UTC where data was not being processed. We have implemented a remediation and new incoming data is not impacted. We are actively working to resume sending of this data, which will arrive out of order along with new incoming data.
Apr 21, 2025 - 09:40 PDT
Update - We are continuing to investigate this issue.
Apr 21, 2025 - 09:25 PDT
Apr 21, 2025 - 09:25 PDT
Investigating - Our Ingest API is experiencing a performance issue. We are investigating the cause.
Apr 21, 2025 - 09:10 PDT
Apr 21, 2025 - 09:10 PDT
About This Site
This is Treasure Data's status page.
We believe that trust starts with full transparency.
US
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Degraded Performance
Web Interface
Operational
REST API
Operational
Streaming Import REST API
Degraded Performance
Mobile/Javascript REST API
Operational
Data Connector Integrations
Operational
Hadoop / Hive Query Engine
Operational
Presto Query Engine
Operational
Presto JDBC/ODBC Gateway
Operational
Workflow
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Operational
CDP API
?
Operational
CDP Personalization - Lookup API
?
Operational
CDP Personalization - Ingest API
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Operational
Data Access API (beta)
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Operational
Insights (beta)
?
Operational
ADL
Operational
Data Tank
?
Operational
Consent Configuration API
Operational
Data Tank 2.0
Operational
Tokyo
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Operational
Web Interface
Operational
REST API
Operational
Streaming Import REST API
Operational
Mobile/Javascript REST API
Operational
Data Connector Integrations
Operational
Hadoop / Hive Query Engine
Operational
Presto Query Engine
Operational
Presto JDBC/ODBC Gateway
Operational
Workflow
?
Operational
CDP API
?
Operational
CDP Personalization - Lookup API
?
Operational
CDP Personalization - Ingest API
?
Operational
Data Access API (beta)
?
Operational
Insights (beta)
?
Operational
ADL
Operational
Data Tank
?
Operational
Consent Configuration API
Operational
Data Tank 2.0
Operational
EU
?
Operational
Web Interface
Operational
REST API
Operational
Streaming Import REST API
Operational
Mobile/Javascript REST API
Operational
Data Connector Integrations
Operational
Hadoop / Hive Query Engine
Operational
Presto Query Engine
Operational
Presto JDBC/ODBC Gateway
Operational
Workflow
?
Operational
CDP API
?
Operational
CDP Personalization - Lookup API
?
Operational
CDP Personalization - Ingest API
?
Operational
Data Access API (beta)
?
Operational
Insights (beta)
?
Operational
ADL
Operational
Data Tank
?
Operational
Consent Configuration API
Operational
Data Tank 2.0
Operational
Korea
?
Operational
Web Interface
Operational
REST API
Operational
Streaming Import REST API
Operational
Mobile/Javascript REST API
Operational
Data Connector Integrations
Operational
Hadoop / Hive Query Engine
Operational
Presto Query Engine
Operational
Presto JDBC/ODBC Gateway
Operational
Workflow
?
Operational
CDP API
?
Operational
CDP Personalization - Lookup API
?
Operational
CDP Personalization - Ingest API
?
Operational
Data Access API (beta)
?
Operational
Insights (beta)
?
Operational
ADL
Operational
Data Tank
?
Operational
Consent Configuration API
Operational
Data Tank 2.0
Operational
Global
?
Operational
Reporting
?
Operational
AP03
?
Operational
Web Interface
Operational
REST API
Operational
Streaming Import REST API
Operational
Mobile/Javascript REST API
Operational
Data Connector Integrations
Operational
Hadoop / Hive Query Engine
Operational
Presto Query Engine
Operational
Presto JDBC/ODBC Gateway
Operational
Workflow
Operational
CDP API
Operational
CDP Personalization - Lookup API
Operational
CDP Personalization - Ingest API
Operational
ADL
Operational
Data Tank 2.0 / ACID DWH
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[All Regions] Data Tank 2.0 Management Console Maintenance Apr 24, 2025 22:00-23:00 PDT
On 2025-04-25 from 05:00 to 06:00 UTC (2025-04-24 from 22:00 to 23:00 PDT), we will be performing maintenance on the Data Tank 2.0 Management Console.
This maintenance window is required to perform a security update.
Although the maintenance window duration allocated is 1 hour, we expect the management console will become unavailable for no longer than 30 minutes in total.
# Impact
During the maintenance, customers may experience the following:
• Access to Data Tank 2.0 Management Console will be unavailable.
# Data Tank 2.0 core service availability
We want to reiterate that this change *will not* impact the availability of the Data Tank 2.0 core services, only the management console.
# Communication
Beyond this notice, we will provide updates approximately 1 hour before the beginning of the maintenance window, at the start and completion of the operation, and once the verification is completed. At that time, all systems will have returned to full functionality and the scheduled maintenance will be closed.
If you have any question about this maintenance, please feel free to reach out to our Support team at support@treasuredata.com.
We appreciate your understanding in this matter.
Posted on Apr 09, 2025 - 00:42 PDT
This maintenance window is required to perform a security update.
Although the maintenance window duration allocated is 1 hour, we expect the management console will become unavailable for no longer than 30 minutes in total.
# Impact
During the maintenance, customers may experience the following:
• Access to Data Tank 2.0 Management Console will be unavailable.
# Data Tank 2.0 core service availability
We want to reiterate that this change *will not* impact the availability of the Data Tank 2.0 core services, only the management console.
# Communication
Beyond this notice, we will provide updates approximately 1 hour before the beginning of the maintenance window, at the start and completion of the operation, and once the verification is completed. At that time, all systems will have returned to full functionality and the scheduled maintenance will be closed.
If you have any question about this maintenance, please feel free to reach out to our Support team at support@treasuredata.com.
We appreciate your understanding in this matter.
Posted on Apr 09, 2025 - 00:42 PDT