We have completed the Treasure Insights service maintenance and we are now verifying the system and monitoring it closely.
We will update next when the verification is completed.
Posted Jun 12, 2023 - 19:26 PDT
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 12, 2023 - 19:01 PDT
On 2023-06-13, between 02:00 and 05:00 UTC (2023-06-13 03:00 and 06:00 BST), we will be performing maintenance on the Treasure Insights service. This maintenance window is required to perform the upgrade of the BI engine to the next major version. Although the maintenance window duration is 3 hours, the service will become unavailable for no longer than 90 minutes in total.
During the maintenance, customers may experience the following: • Access to all BI dashboards on “https://console.eu01.treasuredata.com/” will be unavailable • User management for Treasure Insights will be unavailable • All data model builds triggered during the maintenance will fail. In the event one of the builds failed, it will be required for a build to be re-triggered after the planned downtime has completed.
Beyond this notice, we will provide updates approximately 1 hour before the beginning of the maintenance window, at the start and completion of the operation, and once the verification is completed. At that time, all systems will have returned to full functionality and the scheduled maintenance will be closed.
If you have any question about this maintenance, please feel free to reach out to our Support team at email@example.com.
Posted May 28, 2023 - 17:39 PDT
This scheduled maintenance affected: EU (Insights (beta)).