On 2021-12-21, between 06:00 and 09:00 UTC (2021-12-20 22:00 and 2021-12-21 01:00 PST), we will be performing maintenance on the Insights service.
This maintenance window is required to perform the upgrade of the BI engine to the next major version.
Although the maintenance window duration is 3 hours, the service will only become unavailable for no longer than 120 minutes in total.
During the maintenance, customers may experience the following:
Access to all BI dashboards on https://console.treasuredata.com/
will be unavailable
User management for Insights will be unavailable
All data model builds triggered during the maintenance will fail. In the event one of the builds failed, it will be required for a build to be re-triggered after the planned downtime has completed.
Beyond this notice, we will provide updates approximately 1 hour before the beginning of the maintenance window, at the start and completion of the operation, and once the verification is completed. At that time, all systems will have returned to full functionality and the scheduled maintenance will be closed.
If you have any question about this maintenance, please feel free to reach out to our Support team at firstname.lastname@example.org