[US Region] Presto partial performance degradation

Incident Report for Treasure Data

Resolved

All presto clusters are now performing normally

Posted May 16, 2019 - 00:48 PDT

Monitoring

Additional capacity has come online and we are monitoring performance

Posted May 16, 2019 - 00:40 PDT

Identified

We have identified a cluster memory starvation issue with a single presto cluster in our US Region that is degrading performance for some customers. We are working to resolve the issue.

Posted May 16, 2019 - 00:20 PDT

This incident affected: US (Presto Query Engine).