[Tokyo Region] Presto Query Engine - Performance Degradation

Incident Report for Treasure Data

Resolved

Presto Query Engine is operating normally. The incident is closed.
Posted Jul 28, 2020 - 13:49 PDT

Monitoring

We implemented further mitigation. Presto Query Engine is processing new jobs normally. We are monitoring for additional 15 minutes.
Posted Jul 28, 2020 - 13:36 PDT

Update

A part of queries are still experiencing performance degradation of Presto Query Engine. We are working to restore its full performance.
Posted Jul 28, 2020 - 13:00 PDT

Update

We provisioned additional computing resource to mitigate the impact. We are still working for a fix.
Posted Jul 28, 2020 - 12:28 PDT

Identified

We identified that some customers are experiencing Presto Query Engine performance degradation. We are working for the fix.
Posted Jul 28, 2020 - 12:04 PDT

Investigating

We are currently experiencing performance degradation of Presto Query Engine. We are investigating the incident.
Posted Jul 28, 2020 - 11:57 PDT
This incident affected: Tokyo (Presto Query Engine).
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