[US Region] Presto partial performance degradation

Incident Report for Treasure Data

Resolved

All workloads running well in the new execution environment.
Posted Jun 13, 2019 - 21:26 PDT

Monitoring

All workload is migrated to the new cluster environments with additional capacity. We keep monitoring.
Posted Jun 13, 2019 - 20:05 PDT

Identified

We are working on recreating new cluster environments with additional capacity for the mitigation of the performance deterioration.
Posted Jun 13, 2019 - 19:11 PDT

Investigating

We are observing cluster instability intermittently in our US Region that is degrading performance for some customers since yesterday.
We are working to resolve the issue.
Posted Jun 13, 2019 - 18:40 PDT
This incident affected: US (Presto Query Engine, Presto JDBC/ODBC Gateway).
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