[US Region] REST API Increases Error Rates

Incident Report for Treasure Data

Resolved

Between Wednesday, 17th March 2021 06:15 UTC to Wednesday, 17th March 2021 06:44 UTC, some customers experienced REST API failures. The cause was the performance degradation of our database due to an internal operation. We have stopped the said operation and the issue has been resolved.

We apologize for any inconvenience caused. If you have any questions about it, please contact support@treasure-data.com
Posted Mar 17, 2021 - 00:35 PDT

Monitoring

The error rates are back to normal. We are monitoring the situation.
Posted Mar 16, 2021 - 23:58 PDT

Update

We are continuing to investigate this issue.
Posted Mar 16, 2021 - 23:43 PDT

Investigating

We are currently investigating this issue.
Posted Mar 16, 2021 - 23:43 PDT
This incident affected: US (REST API).
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