[US Region] REST API to retrieve query results occasionally fails

Incident Report for Treasure Data

Resolved

We confirmed that the issue has stopped occurring and has stabilized. We will resolve this status, but will continue investigation.

Posted Sep 29, 2023 - 02:20 PDT

Update

The previous update wrongly mentioned the incident timeframe.

Correct: 7:00 and 8:31 UTC
Incorrect: 16:00 and 17:31 UTC

We are sorry for the inconvinience.

Posted Sep 29, 2023 - 02:00 PDT

Monitoring

REST API from Workflow and client libraries to retrieve query results occasionally fails due to the follwoing error between 16:00 and 17:31 UTC.
We already confirmed the error doesn't happen right now. Thus, we continue to monitor the situation while we are investigating the cause.

```
[CLIENT_ERROR] [400:Bad Request] API request to /v3/job/result/000000 has failed:
AuthorizationQueryParametersErrorX-Amz-Expires must be non-negativeTTTTTTTTTToI6e7Jfaub0mG/XXXXXXXXXXXXXXXXX+7w= (td client http)
```

Posted Sep 29, 2023 - 01:53 PDT

This incident affected: US (REST API).