[All Region] Job Submission Error Increase

Incident Report for Treasure Data

Resolved

This incident has been resolved.

Posted Mar 24, 2020 - 22:30 PDT

Update

The system is operating normally. We keep monitoring the system.

Posted Mar 24, 2020 - 21:36 PDT

Monitoring

The fix has been applied. We continue monitoring the system.

Posted Mar 24, 2020 - 21:27 PDT

Identified

We are applying the fix. We will monitor the result.

Posted Mar 24, 2020 - 21:12 PDT

Update

We are continuing to investigate the issue.

Posted Mar 24, 2020 - 20:31 PDT

Investigating

We are observing that the error rate on TD is increasing. We are now investigating the issue.

Posted Mar 24, 2020 - 20:26 PDT

This incident affected: US (Web Interface, Workflow, CDP Personalization - Lookup API, CDP Personalization - Ingest API), Tokyo (Web Interface, Workflow, CDP Personalization - Lookup API, CDP Personalization - Ingest API), and EU (Web Interface, Workflow, CDP Personalization - Lookup API, CDP Personalization - Ingest API).