Between July 6, 2023 04:24 UTC to July 6, 2023 06:07 UTC, all customers experienced an outage related to Treasure Insights. The root cause was a network misconfiguration. A fix has been implemented and the issue has been resolved.
We apologize for any inconvenience caused. If you have any questions about it, please contact support@treasure-data.com
Posted Jul 05, 2023 - 23:10 PDT
Monitoring
We have made remediation and Treasure Insights is now operational. We will keep monitoring the issues.
Posted Jul 05, 2023 - 22:45 PDT
Investigating
Since the 6th of July at 4:24 UTC, we observed an issue in Treasure Insights. Our engineering team is investigating the cause. We will post further updates here. If you have any questions or concerns about this, please feel free to reach out to our Support team at support@treasuredata.com.
Posted Jul 05, 2023 - 22:13 PDT
This incident affected: US (Insights (beta)), Tokyo (Insights (beta)), EU (Insights (beta)), and Korea (Insights (beta)).