[US Region] Degraded performance in import processing

Incident Report for Treasure Data

Resolved

This incident was resolved.
Posted Apr 10, 2019 - 08:56 PDT

Monitoring

Queued import requests has been processed. From 8:00 am PT to 8:20 am, US Region streaming import requests experienced 10 minutes import delay in average. The delay was resolved at 8:50am.
Our system is operating normally now.
Posted Apr 10, 2019 - 08:52 PDT

Identified

We identified the network throughput degradation in one of our database cluster. The symptom started happen at 8:00 am and was resolved at 8:20 am PT. Queued import jobs are processed quickly. We will update once the delay is resolved.
Posted Apr 10, 2019 - 08:44 PDT

Investigating

Currently investing an issue where import streaming is processing slowly
Posted Apr 10, 2019 - 08:35 PDT
This incident affected: US (Streaming Import REST API).
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