[US Region] Partial Issue with Table API in Hive and Trino

Incident Report for Treasure Data

Resolved

We experienced a partial issue on September 24th, between 01:55 and 02:40 UTC, where some users may have encountered incorrect permission errors when accessing their tables and databases in Hive and Trino.

The issue was caused by a high load on our table API, which temporarily struggled to retrieve correct permission data.

All underlying data remained secure and unaffected. The API load has returned to normal, and all services are operating as expected. If you had any jobs that failed with a permission error during this period, please try running them again.

We apologize for any confusion this may have caused.

Posted Sep 23, 2025 - 23:53 PDT

This incident affected: US (Hadoop / Hive Query Engine, Presto Query Engine).