[All Regions] Treasure Insights - Data Model Build Failures

Incident Report for Treasure Data

Resolved

We have confirmed the issue has been resolved. The data model build is now operational.

Posted Jul 25, 2021 - 21:37 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 25, 2021 - 21:11 PDT

Identified

We have identified that the build queue stuck is the cause. We are working on recovering them.

Posted Jul 25, 2021 - 20:08 PDT

Update

We are continuing to investigate this issue.

Posted Jul 25, 2021 - 20:04 PDT

Investigating

We have observed a high 409 error rate at Treasure Insights data model build job in all regions.
Customers may observe a data model build failure or delay.

We are working on investigating the issue.

Posted Jul 25, 2021 - 19:45 PDT

This incident affected: US (Insights), Tokyo (Insights), EU (Insights), and Korea (Insights).