[Tokyo/Korea Region] Treasure Insights Maintenance
Scheduled Maintenance Report for Treasure Data
Completed
The scheduled maintenance has been completed.
Posted Oct 26, 2021 - 13:43 PDT
Verifying
Verification is currently underway for the maintenance items.
Posted Oct 26, 2021 - 11:48 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 26, 2021 - 10:00 PDT
Scheduled
On 2021-10-26, between 17:00 and 20:00 UTC (2021-10-27 02:00 and 05:00 JST/KST), we will be performing maintenance on the Treasure Insights service.

This maintenance window is required to perform the upgrade of the BI engine to the next major version.

Although the maintenance window duration is 3 hours, the service will become unavailable for no longer than 120 minutes in total.



# Impact

During the maintenance, customers may experience the following:

Access to all BI dashboards on “https://console.treasuredata.co.jp/" and "https://console.ap02.treasuredata.com/” will be unavailable

User management for Treasure Insights will be unavailable

All data model builds triggered during the maintenance will fail. In the event one of the builds failed, it will be required for a build to be re-triggered after the planned downtime has completed.

# Communication

Beyond this notice, we will provide updates approximately 1 hour before the beginning of the maintenance window, at the start and completion of the operation, and once the verification is completed. At that time, all systems will have returned to full functionality and the scheduled maintenance will be closed.

If you have any question about this maintenance, please feel free to reach out to our Support team at support@treasuredata.com.
Posted Oct 14, 2021 - 16:00 PDT
This scheduled maintenance affected: Korea (Insights (beta)) and Tokyo (Insights (beta)).