We are writing to inform you that the issue with realtime attribute retrieval in the CDP API occurred on June 23, 2025, at 04:46 UTC and was resolved on June 23, 2025, at 07:55 UTC.
We sincerely apologize for any inconvenience this may have caused.
Posted Jun 23, 2025 - 00:58 PDT
Identified
We are currently experiencing an issue with the CDP API concerning the retrieval of realtime attributes.
When opening the settings screen or attempting to change settings, realtime attribute values cannot be retrieved, resulting in an error. This issue exclusively affects the realtime segment settings screen and does not impact the actual behavior of realtime segments.
Our team is actively working to resolve this issue.
We sincerely apologize for any inconvenience or disruption this may cause.
Posted Jun 22, 2025 - 23:45 PDT
This incident affected: US (CDP API), Tokyo (CDP API), EU (CDP API), Korea (CDP API), and AP03 (CDP API).