[US Region] Job Queuing Issue

Incident Report for Treasure Data

Resolved

The issue has been resolved. Our metadata system is working normally.

Posted Aug 07, 2019 - 22:04 PDT

Monitoring

The metadata system is now recovered. We are continuing to monitor.

Posted Aug 07, 2019 - 21:56 PDT

Identified

We've found performance degradation of our partition metadata system. It caused delay of data import and query processing. We are now working on fixing the issue.

Posted Aug 07, 2019 - 21:35 PDT

Investigating

We have an increased number of queued jobs and delay of data import. We are now investigating the cause.

Posted Aug 07, 2019 - 21:31 PDT

This incident affected: US (Streaming Import REST API, Hadoop / Hive Query Engine, Presto Query Engine).