[JP Region] Unable to trigger workflow

Incident Report for Treasure Data

Resolved

The delay of scheduled workflows that customers submitted happened between 12:32 UTC and 17:46 UTC because of internal error increasing. The internal error was resolved. We confirmed that the system is now working well. You may observe "Too many attempts running" error message due to exceeding the max running attempts. But scheduled attempts will be triggered.

Posted Jul 23, 2019 - 11:34 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 23, 2019 - 11:14 PDT

Identified

We have identified an issue in our JP Region that unable to trigger the workflow. We are working to resolve the issue.

Posted Jul 23, 2019 - 10:02 PDT

Update

We are continuing to investigate this issue.

Posted Jul 23, 2019 - 09:45 PDT

Investigating

We are currently investigating an issue preventing new workflows from being run in the Tokyo region.

Posted Jul 23, 2019 - 09:34 PDT

This incident affected: Tokyo (Workflow).