[US region | Tokyo region] Degraded performance for SDK Backend

Incident Report for Treasure Data

Resolved

This incident has been resolved, we have completed all the delayed import and addressed the cause of the incident
Posted Sep 02, 2021 - 21:17 PDT

Update

We are continuing to monitor for any further issues.
Posted Sep 02, 2021 - 20:36 PDT

Update

We are continuing to monitor for any further issues.
Posted Sep 02, 2021 - 19:56 PDT

Monitoring

We are continuing to work on addressing the import delay
Posted Sep 02, 2021 - 19:02 PDT

Update

We are continuing to work on addressing the import delay
Posted Sep 02, 2021 - 18:30 PDT

Identified

We have observed degraded performance for SDK backend which resulted in import delay between 15:30 - 17:30 PST. The team has identified the issue and is currently addressing it .We will provide an update as soon as we know more.
Posted Sep 02, 2021 - 18:01 PDT
This incident affected: US (Mobile/Javascript REST API) and Tokyo (Mobile/Javascript REST API).