Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 27, 2022 - 17:00 PDT
Scheduled
On 2022-09-28, between 00:00 and 01:00 UTC, we will be performing maintenance on our Single Sign-On (SSO) platform.
This maintenance window is required to perform the upgrade of our SSO platform to the latest version.
Although the maintenance window duration is 1 hour, the service will become unavailable for no longer than 10 seconds.
# Impact
During the maintenance, customers may experience failures to log in to the Web Console of the Treasure Data service via SSO with SAML. In this case, as the downtime should be in 10 seconds, please retry to log in one minute later. The maintenance will affect the SSO to the console only. Therefore, if a user is already logged in, they can use the service as usual. Also, no effect is expected on API calls, existing workflows, etc. SSO with Google accounts won't be affected.
# Communication
Beyond this notice, we will provide updates approximately 1 hour before the beginning of the maintenance window, at the start and completion of the operation, and once the verification is completed. At that time, all systems will have returned to full functionality and the scheduled maintenance will be closed.
If you have any questions about this maintenance, please feel free to reach out to our Support team at support@treasuredata.com.
Posted Sep 01, 2022 - 03:16 PDT
This scheduled maintenance affected: US (Web Interface), Tokyo (Web Interface), EU (Web Interface), Korea (Web Interface), and AP03 (Web Interface).