We have finished the database maintenance and we are now verifying the system and monitoring it closely.
We will update next when the verification is completed.
Posted Jan 26, 2021 - 17:26 PST
In progress
Maintenance of the Presto JDBC/ODBC Gateway component has started.
We will update next when the maintenance operation is completed.
Posted Jan 26, 2021 - 17:15 PST
Update
In about an hour, from 01:15:00 UTC (02:15:00 CET), the database maintenance for the Presto JDBC/ODBC Gateway component will begin.
# Impact
During the maintenance window, we will stop the system for about 40 minutes during which customers may experience the following:
+ JDBC/ODBC queries which access “api-presto.eu01.treasuredata.com” will fail. + CDP segmentation UI queries ran from the Console will fail
Retrying the queries after the planned downtime is the suggested workaround. We expect the scheduled(in Workflow or in the Console) Presto queries to have no impact during this downtime.
We will update next when the maintenance operation begins.
Posted Jan 26, 2021 - 16:14 PST
Scheduled
On 2021-01-27, between 01:15:00 UTC and 02:15:00 UTC (2021-01-27 02:15:00 and 03:15:00 CET) we are going to perform maintenance on the database underlying the Presto JDBC/ODBC Gateway component.
We will upgrade the major engine version of the database during the maintenance.
# Impact
During the maintenance window, we will stop the system for about 40 minutes during which customers may experience the following:
+ JDBC/ODBC queries which access “api-presto.eu01.treasuredata.com” will fail. + CDP segmentation UI queries ran from the Console will fail
Retrying the queries after the planned downtime is the suggested workaround. We expect the scheduled(in Workflow or in the Console) Presto queries to have no impact during this downtime.
If you have any question or concerns about this maintenance, please feel free to reach out to our Support team at support@treasuredata.com.
Posted Jan 04, 2021 - 08:59 PST
This scheduled maintenance affected: EU (Presto JDBC/ODBC Gateway).