The scheduled maintenance was canceled because we found a potential issue on the upstream service provider's side before upgrading, however, there will be no issues on the user side. We will publish another maintenance schedule for the US region in the near future. We sincerely apologize for any inconvenience this may have caused.
Posted Nov 01, 2023 - 00:17 PDT
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 31, 2023 - 22:00 PDT
On 2023-11-01 from 05:00 to 08:00 UTC (2023-10-31 22:00 - 2023-11-01 01:00 PDT), we will be performing maintenance on the Treasure Insights service. This maintenance window is required to perform the upgrade of the BI engine to the next major version. Although the maintenance window duration is 3 hours, the service will become unavailable for no longer than 90 minutes in total.
# Impact During the maintenance, customers may experience the following: • Access to Treasure Insights on Treasure Data Console will be unavailable • User management for Treasure Insights will be unavailable • All data model builds triggered during the maintenance will fail. In the event one of the builds failed, it will be required for a build to be re-triggered after the planned downtime has completed.
# Communication Beyond this notice, we will provide updates approximately 1 hour before the beginning of the maintenance window, at the start and completion of the operation, and once the verification is completed. At that time, all systems will have returned to full functionality and the scheduled maintenance will be closed.
If you have any questions about this maintenance, please feel free to reach out to our Support team at firstname.lastname@example.org.
Posted Oct 05, 2023 - 23:46 PDT
This scheduled maintenance affected: US (Insights (beta)).