Resolved -
This incident has been resolved.
Jul 2, 01:03 PDT
Monitoring -
We identified the cause of the performance degradation, and we fixed it. We confirmed our metrics are back to normal. We're keeping the monitor.
Jul 2, 00:17 PDT
Investigating -
We are currently investigating a slowdown affecting Treasure Insight on the AP02 site. As a result, you may experience longer than usual processing times, and some requests may time out or fail.
Jul 1, 19:53 PDT
Resolved -
We are writing to inform you that the issue with realtime attribute retrieval in the CDP API occurred on June 23, 2025, at 04:46 UTC and was resolved on June 23, 2025, at 07:55 UTC.
We sincerely apologize for any inconvenience this may have caused.
Jun 23, 00:58 PDT
Identified -
We are currently experiencing an issue with the CDP API concerning the retrieval of realtime attributes.
When opening the settings screen or attempting to change settings, realtime attribute values cannot be retrieved, resulting in an error. This issue exclusively affects the realtime segment settings screen and does not impact the actual behavior of realtime segments.
Our team is actively working to resolve this issue.
We sincerely apologize for any inconvenience or disruption this may cause.
Jun 22, 23:45 PDT